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How to Complete KYC to Claim Your Solayer Emerald Card

To receive your Solayer Emerald Card and unlock its features, you’ll need to complete a simple KYC (Know Your Customer) verification process.
Follow the steps below to get verified and claim your card!

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Step 1: Start the KYC Process

1. Go to the Solayer Card page.
2. Click the “Continue” button to proceed with KYC.
3. You’ll be redirected to our verification partner, Sumsub.

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Step 2: Begin Verification with Sumsub

1. On the Sumsub screen, click “Continue” to begin the KYC process for Solayer Labs.
2. Make sure you’re using a secure internet connection.

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Step 3: Confirm Your Country of Residence

1. Select “All countries except USA” if you are not a U.S. resident.
   • ⚠️ If you are a U.S. resident, please select “United States of America”.
2. Click “Continue” to proceed.

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Step 4: Choose Your Device for Verification

1. You can complete the process on your current device or switch to your phone.
2. Click “Continue on this device” to proceed.

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Step 5: Enter Your Personal Information

Fill in the following details:

• Country
• State
• City
• Address
• Postal code
• Occupation
• Annual salary

Once complete, click “Continue.”

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Step 6: Email Verification

1. Enter your email address to receive a verification code.
2. Click “Send verification code.”
3. Check your inbox and enter the code to verify your email.

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Step 7: Select Your Identity Document

1. Choose your document type from the list (e.g. Passport, Driver’s License, or Aadhaar card).
2. Select the issuing country.
3. Click “Continue.”

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Step 8: Upload Your Identity Document

1. Upload both the front and back sides of your ID.
2. Accepted formats: JPG, PNG, HEIC, WEBP, PDF (max 50MB).
3. Click “Continue.”

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Step 9: Face Verification

1. Prepare your camera for a quick liveness check.
2. Make sure your face is clearly visible and you’re not wearing hats, glasses, or masks.
3. Click “Continue” to start face verification.

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Step 10: KYC Complete

Once verified, you’ll see the message:
“Your profile has been verified.” Return to the Solayer card page to check your status and proceed with claiming your card.

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Step 11: Application Processing Time

• After completing KYC, your application will take 3–5 business days to process.
• You will receive an email notification once your Solayer dashboard and card are ready.

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Need Help?

If you face any issues during the KYC process, reach out to the Solayer Discord Community for support.