How to Complete KYC to Claim Your Solayer Emerald Card
To receive your Solayer Emerald Card and unlock its features, you’ll need to complete a simple KYC (Know Your Customer) verification process.Follow the steps below to get verified and claim your card!
Step 1: Start the KYC Process
- Go to the Solayer Card page.
- Click the “Continue” button to proceed with KYC.
- You’ll be redirected to our verification partner, Sumsub.

Step 2: Begin Verification with Sumsub
- On the Sumsub screen, click “Continue” to begin the KYC process for Solayer Labs.
- Make sure you’re using a secure internet connection.

Step 3: Confirm Your Country of Residence
- Select “All countries except USA” if you are not a U.S. resident.
- ⚠️ If you are a U.S. resident, please select “United States of America”.
- Click “Continue” to proceed.

Step 4: Choose Your Device for Verification
- You can complete the process on your current device or switch to your phone.
- Click “Continue on this device” to proceed.

Step 5: Enter Your Personal Information
Fill in the following details:- Country
- State
- City
- Address
- Postal code
- Occupation
- Annual salary

Step 6: Email Verification
- Enter your email address to receive a verification code.
- Click “Send verification code.”
- Check your inbox and enter the code to verify your email.

Step 7: Select Your Identity Document
- Choose your document type from the list (e.g. Passport, Driver’s License, or Aadhaar card).
- Select the issuing country.
- Click “Continue.”

Step 8: Upload Your Identity Document
- Upload both the front and back sides of your ID.
- Accepted formats: JPG, PNG, HEIC, WEBP, PDF (max 50MB).
- Click “Continue.”

Step 9: Face Verification
- Prepare your camera for a quick liveness check.
- Make sure your face is clearly visible and you’re not wearing hats, glasses, or masks.
- Click “Continue” to start face verification.

Step 10: KYC Complete
Once verified, you’ll see the message:“Your profile has been verified.” Return to the Solayer card page to check your status and proceed with claiming your card.

Step 11: Application Processing Time
- After completing KYC, your application will take 3–5 business days to process.
- You will receive an email notification once your Solayer dashboard and card are ready.
